Virtual Birth Doula

Cancellation Policy

-Virtual Labor and Birth Support Virtual prenatal and Postpartum Support Virtual educational Resources (Childbirth, Breastfeeding, Infant Care) Virtual emotional and Physical Support during labor -Availability: Doulas are on-call from 37 weeks until birth. Continuous support during active labor and delivery. Postpartum visits (usually 1–3 video visits). -Fees & Payment: Payment is due at the start of services or by a set payment plan. Fees are non-refundable unless a serious medical situation occurs before services begin. Sliding scale may be available based on individual circumstances. -Client Responsibilities: Provide accurate medical history and birth preferences. Communicate clearly about any changes to plans, appointments, or labor onset. Be respectful of the doula's time and availability. -Cancellation Policy: A 24-hour notice is required for cancellation or rescheduling appointments. For birth support, a cancellation fee may apply if the doula is notified after being on-call. -Confidentiality: All information shared between the client and doula is confidential, except where required by law. Doula respects and adheres to the client’s preferences and values. -Backup Doula: If the doula cannot attend the birth due to illness or other emergencies, a backup doula will be provided at no extra cost. Client will be notified of the backup doula in advance. -Scope of Practice: Doulas provide physical, emotional, and informational support but do not provide medical advice or care. Doulas are not licensed healthcare professionals and will not replace a medical team. -Postpartum Support: Standard postpartum visits focus on physical recovery, infant care, and emotional support for parents. Additional postpartum support may be offered at an extra cost. -Communication: Preferred communication is via phone, email, or text. Doula will respond within a reasonable timeframe, typically within 24 hours. -Liability: Doula is not liable for the outcome of the birth process or medical decisions made by the client or their healthcare provider. -Respect for Birth Choices: Doula supports all types of birth plans, including home, hospital, and birth center settings, and respects client choices.

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